Terms and Conditions – BudBud

(Last Updated: December 28, 2023)

By accessing and using https://budbudbd.com/ (the "Website"), you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our Website.

1. Acceptance of Terms

By accessing or using the Website, you agree to be bound by these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use the Website.

2. Use of the Website

You must be at least 18 years old or have the consent of a legal guardian to make purchases on this Website.

You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

3. Product Information

We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

All product descriptions are subject to change at any time without notice.

4. Payment and Pricing

Prices for our products are subject to change without notice.

We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

5. Shipping and Delivery

Our shipping and delivery terms are outlined in the Shipping Policy (as mentioned in Annexure-I), which is an integral part of these Terms and Conditions.

6. Returns and Refunds

Our return and refund policy is outlined in the Refund Policy (as mentioned in Annexure-II), which is an integral part of these Terms and Conditions.

7. Intellectual Property

The Website and its original content, features, and functionality are owned by BudBud and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

8. Third-Party Links

The Website may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

9. Limitation of Liability

In no event shall BudBud, its affiliates, partners, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Changes to Terms and Conditions

We reserve the right to modify or replace these terms and conditions at any time. It is your responsibility to check these terms and conditions periodically for changes.

11. Disclaimer

Disclaimer part of this Website is outlined in the Disclaimer (as mentioned in Annexure-III), which is an integral part of these Terms and Conditions.

12. Contact Information

If you have any questions about these terms and conditions, please contact us at budbudorganic@gmail.com

If you have any questions or feedback, please don't hesitate to contact us. We aim to respond to your inquiries as quickly as possible.

Thank you for choosing https://budbudbd.com/ – Luxury in Every Bubble!

ANNEXURE-I: SHIPPING POLICY

1. Order Processing Time

All orders are processed within 3 business days if it is not mutually discussed. Orders are not shipped or delivered on weekends or holidays if it is not mutually discussed.

2. Shipping Rates and Options

Shipping charges for your order will be calculated and displayed at checkout.
We offer standard shipping options and may provide expedited shipping options at an additional cost.

3. Shipping Destinations

We currently ship to addresses within Bangladesh (for some specific areas). For inquiries about shipping to other locations, please contact us at budbudorganic@gmail.com

4. Order Confirmation and Tracking

Once your order has been shipped, you will receive a notification of confirmation. Please note that the tracking information may not be available immediately.

5. Shipping Delays

We are not responsible for any delays caused by natural disasters, customs processing, postal strikes, or other unforeseen circumstances.

6. Lost or Stolen Packages

BudBud is not responsible for lost or stolen packages. Please ensure that the shipping address provided is secure.

7. Customs and Import Duties

Customers are responsible for any customs and import duties that may apply in case of applicability.

8. Incorrect Addresses

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. We are not responsible for packages shipped to an incorrect address provided by the customer.

9. Shipping Policy Changes

We reserve the right to update or modify this shipping policy at any time without prior notice.

ANNEXURE-II: REFUND POLICY

Thank you for shopping with https://budbudbd.com/. We hope you are delighted with your purchase. However, if you are not entirely satisfied, we're here to help.

Refund Eligibility

We accept refund requests for handmade soap products within 7 days of the original purchase date. To be eligible for a refund, the following conditions must be met:

1. Condition of Product:

· The product must be unused and in the same condition as you received it.

· It must be in its original packaging.

2. Proof of Purchase:

· You must provide proof of purchase, such as the order confirmation email or receipt.

3. Contact Us:

· Please contact us at budbudorganic@gmail.com to initiate the refund process.

Refund Process

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a reasonable amount of time.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or contact your credit card company, as it may take some time before your refund is officially posted.

If you've done all of this and you still have not received your refund, please contact us at budbudorganic@gmail.com

Exchanges

We currently do not offer exchanges. If you wish to exchange a product, you will need to return the original item as per the refund policy and place a new order.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at budbudorganic@gmail.com with details and photos of the product. We will arrange for a replacement or refund.

ANNEXURE-III: DISCLAIMER

General Information

The information provided on https://budbudbd.com/ (the "Website") is for general informational purposes only. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability concerning the Website or the information, products, services, or related graphics contained on the Website for any purpose. Any reliance you place on such information is, therefore, strictly at your own risk.

Professional Advice

The content on this Website is not intended to be a substitute for professional advice. All users are encouraged to seek the advice of qualified professionals regarding any questions or concerns they may have.

Product Information

https://budbudbd.com/ may provide information about products, their ingredients, and usage. However, it is the user's responsibility to carefully read and follow all product labels, instructions, and guidelines provided by the manufacturer. We are not liable for any loss or damage resulting from reliance on information obtained through the Website.

External Links

The Website may contain links to external websites that are not provided or maintained by us. These links are provided for your convenience and do not imply endorsement or approval of the content on those sites. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Limitation of Liability

In no event will BudBud, its affiliates, partners, employees, or agents be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this Website.

Changes to Disclaimer

We reserve the right to amend or update this disclaimer at any time without prior notice. By using the Website, you agree to be bound by the current version of this disclaimer.

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